Occupational Violence and Aggression Training
Support safer workplaces with occupational violence and aggression training written in partnership with Lander & Rogers.
What is occupational violence and aggression training?
Why is it difficult to manage workplace aggression risks?
How do you prepare employees to respond to aggression in the workplace?
Effective training needs to build confidence, awareness, and practical decision-making skills.
At Habits of Mind, we design training that helps employees recognise risks early and respond appropriately.
Our approach includes:
Scenario-based learning that reflects real workplace situations
Interactive elements that reinforce safe responses and decision-making
15–20 minute modules designed for accessibility and completion
A focus on early reporting and shared responsibility for safety
This ensures employees are better equipped to act quickly and support a safer working environment.
How is your training aligned with workplace safety legislation?
Occupational violence and aggression (OVA) training helps employees recognise, respond to, and report threatening or aggressive behaviour in the workplace, supporting safer environments and reducing risk.
For organisations across Australia, this training plays a critical role in meeting Work Health and Safety (WHS) obligations while protecting employee wellbeing.
Aggressive or threatening behaviour can escalate quickly, and employees are not always confident in how to respond.
Common challenges include:
Difficulty recognising early warning signs of aggression
Uncertainty about how to respond safely in the moment
Underreporting of incidents, especially minor ones
Lack of consistency in how situations are managed across teams
Without clear awareness and training, these risks can impact both safety and organisational culture
All Habits of Mind modules are written in partnership with, and annually reviewed by Lander & Rogers, ensuring alignment with current Australian Work Health and Safety legislation.
This provides organisations with confidence that their training reflects legal expectations while remaining practical and accessible for employees.
What does the Habits of Mind programme include?
Our occupational violence and aggression training is designed to help organisations strengthen safety awareness and response across their workforce.
Each module includes:
Engaging video and audio content tailored to different learning preferences
Interactive features that reinforce safe behaviours and situational awareness
Scenario-based learning focused on recognising and responding to risk
Flexible access via mobile and desktop devices
SCORM compliant modules for smooth LMS integration
Why choose Habits of Mind for compliance training?
At Habits of Mind, we focus on delivering training that is relevant, practical, and easy to implement in real workplace environments.
Our programmes are built on:
Legally backed content
Built in partnership with Lander & Rogers to ensure compliance with evolving regulations.
Scenario-driven learning grounded in real situations
Making complex topics relatable, memorable, and easy to understand.
Short, focused modules that support completion
SCORM-compliant, ready-to-use library that simplifies training and ensures continuous compliance.
Delivered with clear communication, dependable rollout, and a positive experience for both learners and stakeholders.
Frequently Asked Questions
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Occupational violence and aggression includes any behaviour that threatens the safety, health, or wellbeing of an employee, including verbal abuse, intimidation, or physical threats.
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This training is suitable for all employees, particularly those working in environments where interaction with the public, clients, or external stakeholders is common.
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By helping employees recognise early warning signs and respond appropriately, the training supports safer outcomes and reduces the likelihood of incidents escalating.
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Yes. The module can be configured to reflect your organisation’s reporting procedures and safety protocols.
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Yes. An optional manager module is available to help leaders understand their responsibilities and manage incidents effectively.
Create safer and more confident workplaces.
Preventing occupational violence and aggression starts with awareness, confidence, and early action.
Learn how this training can support your organisation.